1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, shipping address, billing address, and phone number when you place an order or register an account.
  • Payment Information: we collect necessary payment details to process your orders securely (e.g., via third-party payment processors).
  • Usage Data: including IP address, browser type, operating system, referring URLs, and usage patterns to improve user experience.
  • Cookies and Tracking: we use cookies and similar tracking technologies to personalize your experience and analyze traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding your purchases, inquiries, or support requests
  • To improve our website, services, and customer experience
  • To comply with legal obligations
  • To send promotional materials if you have opted in

3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Service Providers: such as payment processors, logistics companies, and IT service providers who support our operations.
  • Legal Requirements: if required to comply with applicable laws, regulations, or legal processes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent where processing is based on consent
  • Object to processing or request data portability

To exercise any of these rights, please contact us at service@kualicheng.com.

6. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Suzhou KuaXingCheng E-Commerce Co., Ltd.
Address: No. 005, Factory Building, No. 1 Haihong Road, Zhangpu Town, Kunshan City, Jiangsu Province, China
Email: service@kualicheng.com